Terms and Conditions
Terms & Conditions
Effective Date: 09-05-2025
Website: www.fenreer.com
1. Acceptance of Terms
By accessing or using this website or purchasing any product from our website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree, please do not use our website or services.
We reserve the right to modify these terms at any time without prior notice. Continued use of the site after changes are made constitutes your acceptance of the revised terms.
2. Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction to make a purchase on this website. By placing an order, you confirm that you meet these requirements.
3. Products & Services
We offer various premium physical products, including but not limited to perfumes, fragrances, and men’s grooming essentials. All product descriptions, formulations, packaging, pricing, and availability are subject to change at any time without prior notice.
We reserve the right to refuse or cancel any order at our sole discretion. This includes, but is not limited to, cases involving:
Suspicious or potentially fraudulent activity
Errors in product descriptions or pricing information
Violation of any of our store policies or terms of service
Limitations on quantities available for purchase
4. Pricing & Payments
All prices listed are in INR (Indian Rupees) and are inclusive of applicable taxes unless otherwise stated.
Payments must be made through the secure payment methods provided on the Site. We do not store any payment card information.
5. Shipping & Delivery
Please refer to our Shipping Policy for detailed information. Delivery timelines are estimates only. We are not liable for delays due to third-party logistics, weather conditions, or other factors beyond our control.
6. Returns & Refunds
By purchasing from our website, you agree to the strict terms outlined in our Refund & Return Policy, which explicitly includes:
Strictly no returns, exchanges, or refunds on any perfumes, fragrances, or grooming products that have been opened, unsealed, sprayed, or used in any capacity, adhering to strict health, safety, and hygiene standards.
Non-refundable original shipping and delivery charges.
Customer responsibility for all return courier costs and safe packaging, in the rare event a return is authorized by our support team.
7. Intellectual Property
All content on the Site — including logos, text, product images, graphics, videos, and downloads — is the intellectual property of Fenreer INDIA or its licensors. You may not copy, reproduce, or distribute any content without express written permission.
8. User Responsibilities
By using this site, you agree that you will:
Provide accurate and complete information
Not use the site for any unlawful or harmful purposes
Not attempt to hack, damage, or interfere with our website or servers
Not misuse or resell any of our products or digital content
Violation of these rules may result in account suspension, legal action, or both.
9. Limitation of Liability
Fenreer is not liable for:
Any indirect, incidental, or consequential damages
Delays in delivery or service interruptions
Allergic reactions, misuse, or side effects from products
Inaccuracies or errors on the website
Use of our products and services is at your own risk. Please consult a professional before using health-related products.
10. Indemnification
You agree to indemnify and hold harmless Fenreer, its affiliates, and employees from any claims, losses, damages, liabilities, or legal fees arising from your breach of these terms or misuse of the Site.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Jammu & Kashmir, India.
12. Contact Us
For any questions regarding these Terms, contact:
📧 contact@fenreer.com
🌐 www.fenreer.com