Terms and Conditions - fenreer.com

Terms and Conditions

Terms & Conditions
Effective Date: 09-05-2025
Website: www.fenreer.com
Owner: SRM Foods & Spices

1. Acceptance of Terms

By accessing or using this website or purchasing any product from our website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree, please do not use our website or services.

We reserve the right to modify these terms at any time without prior notice. Continued use of the site after changes are made constitutes your acceptance of the revised terms.

2. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to make a purchase on this website. By placing an order, you confirm that you meet these requirements.

3. Products & Services

We offer various products (such as health supplements and perfumes) and digital content (such as downloadable guides). All product descriptions, pricing, and availability are subject to change at any time without notice.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:

  • Suspicious or fraudulent activity

  • Errors in product or pricing information

  • Violation of our policies

4. Pricing & Payments

All prices listed are in INR (Indian Rupees) and are inclusive of applicable taxes unless otherwise stated.
Payments must be made through the secure payment methods provided on the Site. We do not store any payment card information.

5. Shipping & Delivery

Please refer to our Shipping Policy for detailed information. Delivery timelines are estimates only. We are not liable for delays due to third-party logistics, weather conditions, or other factors beyond our control.

6. Returns & Refunds

By purchasing from our website, you agree to the terms in our Refund & Return Policy, which includes:

  • No returns/refunds on used/opened Shilajit and perfumes

  • No refunds on digital downloads once accessed

  • Non-refundable delivery charges

  • Customer responsibility for return courier costs, where applicable

7. Intellectual Property

All content on the Site — including logos, text, product images, graphics, videos, and downloads — is the intellectual property of SRM Foods & Spices or its licensors. You may not copy, reproduce, or distribute any content without express written permission.

8. User Responsibilities

By using this site, you agree that you will:

  • Provide accurate and complete information

  • Not use the site for any unlawful or harmful purposes

  • Not attempt to hack, damage, or interfere with our website or servers

  • Not misuse or resell any of our products or digital content

Violation of these rules may result in account suspension, legal action, or both.

9. Limitation of Liability

SRM Foods & Spices and Fenreer are not liable for:

  • Any indirect, incidental, or consequential damages

  • Delays in delivery or service interruptions

  • Allergic reactions, misuse, or side effects from products

  • Inaccuracies or errors on the website

Use of our products and services is at your own risk. Please consult a professional before using health-related products.

10. Indemnification

You agree to indemnify and hold harmless SRM Foods & Spices, its affiliates, and employees from any claims, losses, damages, liabilities, or legal fees arising from your breach of these terms or misuse of the Site.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Jammu & Kashmir, India.

12. Contact Us

For any questions regarding these Terms, contact:
📧 contact@fenreer.com
📍 SRM Foods & Spices
🌐 www.fenreer.com